Administative Assitant

Background:

The Stark Agency was recognized as a Best Place to Work by ACA International and the Best Companies Group in each of the last five years, including being named the BEST in 2023. We're excited to show you first-hand what makes our team so special!

We're seeking full-time Administrative Assistant to join our award-winning team. If you are detail-oriented, organized, and love to help others, this is the position for you.

Job Overview:
The Administrative Assistant manages the bulk of our administrative and customer service functions, including: payment posting, mail/email processing, process management and answering client questions.

This position offers competitive pay, opportunities for advancement, top-notch training, and a supportive work environment.

We are proud to offer:

  • Bankers' hours (no evenings, weekends or holidays)

  • Flexible scheduling

  • Supportive, inclusive, team-first environment

  • Skill development and career advancement opportunities

  • Generous paid time off program

Position Responsibilities:

  • Effectively process and reply to inbound mail and email messages

  • Printing and sending mail communications

  • Answer client questions while demonstrating actively listening and attention to detail

  • Field inbound calls from clients, vendors and consumers

  • Completing all recurring administrative tasks in an accurate, timely manner

Requirements:

  • Ability to work in office at our Madison location

  • Ability to work quickly without errors

  • Time management and work prioritization skills

  • Excellent attention to detail

  • Strong computer skills

  • Proficient in Microsoft Excel, Teams, Word and Outlook

  • Ability to type 40+ words per minute

  • Strong written and verbal communication skills

  • Excellent interpersonal skills, ability to interact with a wide range of individuals

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

  • 401(k)

  • Dental insurance

  • Employee assistance program

  • Flexible schedule

  • Flexible spending account

  • Health insurance

  • Health savings account

  • Life insurance

  • Paid time off

  • Paid training

  • Vision insurance

  • Work from home

The Stark Agency provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.